Privacy Policy

This policy explains what information BanuStyle collects when you visit banustyle.com or place an order, and how we use and protect it.

Information we collect

When you place an order or contact us, we collect the details you provide: your name, email address, shipping and billing address, phone number (if given), and the contents of your order. Payment card details are entered directly with our payment processor and are not stored on our servers. We also automatically collect limited technical data, such as your device, browser, and pages viewed, to keep the site working and improve it.

How we use your information

We use your information to process and ship your orders, send order and shipping confirmations, respond to your questions, prevent fraud, and, where you have opted in, send occasional marketing emails about new arrivals and offers. You can unsubscribe from marketing emails at any time using the link in any email.

Service providers we share with

We share only what is necessary with trusted providers who help us run the store, including our payment processor (Stripe), our shipping and fulfillment partners, our email provider, and analytics and advertising services such as Google Analytics and the Meta (Facebook and Instagram) Pixel. These providers may use cookies or similar technologies to measure and improve our advertising. We do not sell your personal information.

Cookies and tracking

We use cookies and similar technologies to keep items in your cart, remember your preferences, understand how the site is used, and measure our advertising. You can control cookies through your browser settings; disabling them may affect how parts of the site work.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop sending marketing emails. To make a request, email orders@banustyle.com and we will respond within a reasonable time.

Data retention and security

We keep your information only as long as needed to fulfill orders, meet legal and accounting obligations, and run our business, and we take reasonable measures to protect it against loss or unauthorized access.

Contact

Questions about this policy? Email orders@banustyle.com.