FAQS

How Do I Cancel An Order?
We can only cancel an order within 12 hours of the order being placed. After that, the order has most likely been processed and is being prepared for shipment or has already been shipped. Once this takes effect, it is out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on providing prompt service which includes getting your order out as soon as possible.

What Is Your Return Policy?
If there is anything wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order, and we will be happy to assist you with a review. Please do not return anything until we have reviewed your case, our customer service team will send further instructions after reviewing. We reserve the right to refuse return requests.
You will be responsible for paying for your own shipping costs for returning your items. Original shipping charges are not refundable.
* Cosmetics, Lingerie, and underwear/shapewear are final sale for hygienic reasons.

What Methods of Payment Do You Accept?
We accept PayPal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-Check (i.e. using your regular Bank Account).